Tasting Room FAQs

  • What are your hours?
    • Log Still Distillery is open Sundays 11am-3pm and Mondays - Wednesday 10am-5pm
    • Thursdays - Saturdays 10am-7pm
    • Last tour at 4pm
    • Check the AMP schedule, Distillery and Tasting Room unavailable during concerts
  • What about tours for large groups?

    • Please contact Tonya Sanders / tsanders@logstilldistillery.com

  • What time zone is the Distillery located in?

    • New Haven, Kentucky is in the Eastern Time Zone

  • What is included in the Log Still Distillery Tour?

    • This experience is an all-encompassing tour and tasting that lasts about 40 minutes. From showing you how we craft our bourbon to sharing generations worth of stories, it takes you behind-the-scenes at the distillery. The tour concludes with a guided tasting in our Tasting Room.

  • Are other tours offered?

    • Not currently

  • Are reservations required?

    • We highly recommend booking your tours in advance online. That way you can guarantee your spot and preferred tour time. You can make your booking at the top of the page (Click Book A Tasting).

  • When should I arrive for my tour?

    • Tours depart promptly on time, so please arrive at least 15 minutes before your scheduled tour to get situated. You’ll need to check-in at the tasting room. Guests can’t join a tour that’s already in progress, so we want to make sure you’re checked in and ready on time.

  • How long are the tours?

    • Plan on spending around 1 hour for the Log Still Distillery tour and tasting with a little time to visit the gift shop after.

  • Is the Log Still Distillery and Tour ADA compliant?

    • Our tour and tasting are fully ADA-compliant.

  • Do you allow pets?

    • We do not allow pets on our grounds, service animals being the exception.

  • Can I take pictures while I'm on a tour?

    • Absolutely, we encourage you to take all the photos your heart’s desire.

  • Do you offer military discounts?

    • We’re proud to offer discounts to all service men and women.

  • Is there a dress code?

    • We’re a fully functioning distillery, so we recommend that guests wear closed-toe shoes for safety. Tours are partly outdoors and involve walking and stairs, so walking shoes are also recommended.

  • What is your refund and cancellation policy?

    • Reservations may be canceled with a refund (less the service fee) up to 48 hours before the scheduled tour.

  • Is Log Still Distillery closed on Holidays?

    • The Tasting Room is closed for tours on New Year’s Day, Easter Sunday, Thanksgiving, Christmas Eve and Christmas Day. Please note that tours may also be delayed or cancelled due to inclement weather.

  • Can I host my wedding or special even at the distillery?